Check out the latest trends and hot topics of the shipping universe
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How out-of-home delivery is shaping the future of e-commerce
There’s no denying that the adoption of out-of-home (OOH) delivery is gaining momentum. But what is driving this shift to out-of-home? And how does offering OOH options at checkout give retailers a competitive edge?
Delivering a great post-purchase experience: A guide to boost customer loyalty and retention
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Picture this: A customer just clicked “buy” on your site. They’re excited, expecting their order to arrive soon, but what happens next? The journey doesn’t end at checkout—it’s just beginning.…
Johanna MenzelNovember 18, 2024
Out-of-home delivery is an efficient last mile solution
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The e-commerce industry is reaching a critical tipping point. As delivery volumes continue to climb, online retailers and logistics partners are facing a particular set of delivery challenges heading into…
Caitlin McCarthyNovember 13, 2024
2024 Out-of-Home Delivery Survey: Customers want convenient delivery options
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For retailers, outpacing the competition has never been more demanding. As McKinsey & Company noted, "the retail industry has seen as much disruption in the last 5 years as it…
Caitlin McCarthyOctober 24, 2024
How out-of-home delivery is shaping the future of e-commerce
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There’s no denying that the adoption of out-of-home (OOH) delivery is gaining momentum. While at home delivery remains the standard, a recent report conducted by Last Mile Experts found that…
Caitlin McCarthyOctober 24, 2024
Strengthening customer loyalty and brand reputation through an effective international returns process
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In an increasingly globalized world, brands seeking to expand internationally face unique challenges and opportunities. One of the most critical aspects for achieving success in this context is having a…
Guest BlogOctober 4, 2024
How technology streamlines global operations: The case of We Are Knitters
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As the world becomes more globalized, expanding a business internationally poses significant challenges for e-commerce brands. However, technology has emerged as a critical tool for making this process more efficient…
Guest BlogSeptember 27, 2024
Certificate of Origin: An Essential Customs Document Explained
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A Certificate of Origin (CO) is a document that provides information about the country of manufacture for a product involved in international trade. This document certifies the non-preferential origin of…
Johanna MenzelSeptember 20, 2024
5 international returns tips for trouble-free processing
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Did you know that 81% of online shoppers from Europe and the US regularly return a product when they're not satisfied? Returns come with big hassles for e-retailers. When it…
Zeldi SmuldersSeptember 10, 2024
EORI Number for Shipping: Application and Usage Explained
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Do you sell products through your online store to non-EU countries like Norway, Russia, or Switzerland? Or are you planning to expand into international markets soon? Then you’ll need an…
Johanna MenzelSeptember 5, 2024
How parcel audits can improve your business’s profitability
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Shipping costs can seriously dent your revenue, especially when up to 20% of carrier invoices have expensive mistakes. These errors can lead to major overspending and reduce your profits. That’s…
Serena GuerraAugust 23, 2024
7 tips for negotiating e-commerce carrier contracts
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Efficient and cost-effective shipping is crucial for large e-commerce businesses. The delivery experience significantly influences customer satisfaction, and shipping costs heavily impact margins. Finding the best carrier rates is therefore…
Serena GuerraAugust 13, 2024
International Shipping: A Guide For E-Commerce
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The sound of a package being posted through the door is familiar to us all with almost 250 billion parcels sent internationally every year. Whatever your interests, open the internet…
Johanna MenzelAugust 8, 2024
6 Tips on carrier selection when shipping to multiple countries
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Selecting the right carriers for your business is a daunting task, often done based on gut feelings and carrier pitch decks. Everyone promises you the best rates, transit times, and…
Serena GuerraJuly 30, 2024
Carrier parcel tracking: 4 ways to retrieve shipment data from carriers
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Carrier parcel tracking is a crucial component of e-commerce and e-fulfilment operations. It improves customer satisfaction, reduces operational costs, enhances efficiency, and provides businesses with valuable insights for continuous improvement…
Serena GuerraJuly 25, 2024
How Predicting Delivery Delays Increases Customer Satisfaction in E-commerce
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Are you tired of dealing with the frustrations of delivery delays in your e-commerce operations? You might be familiar with the feeling of carefully planning your logistics strategy, only to…
Serena GuerraJuly 23, 2024
How access to accurate shipping data improves the e-commerce customer experience
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Statista reports that e-commerce sales skyrocketed from $2.3 trillion in 2017 to $5.7 trillion in 2022. With the rise in competition, it's getting harder and harder to stand out. That’s…
Serena GuerraJuly 16, 2024
4 ways e-commerce businesses can identify hidden shipping overcharges
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Shipping and fulfillment are significant cost drivers in e-commerce, accounting for 15-20% of total net sales. Add the fact that sometimes shipping invoices are higher than expected and it feels…
Serena GuerraJuly 10, 2024
How To Increase Last-Mile Visibility For Your E-Commerce Customers
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The order has been placed, and everyone is thrilled. But the excitement of awaiting your package can quickly turn to frustration. Let's face it — the last stretch can make…
Serena GuerraJune 25, 2024
How to Ship Internationally: 7 Advanced E-commerce Strategies
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Navigating the world of international shipping can be daunting for any e-commerce business, but it's a critical component for growth in today's global market. The complexities of how to ship…
Johanna MenzelJune 24, 2024
Ready for global success? Discover hassle-free international shipping solutions with Sendcloud
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The number of people meeting their shopping needs online is at a peak. As international shipping solutions become more varied and increasingly affordable, it’s time for online retailers to consider…
Zeldi SmuldersJune 21, 2024
